JOB POSTINGS - Information Technology
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INFORMATION TECHNOLOLGY INDUSTRY
SYSTEMS ADMINISTRATOR – Santa Ana, CA
SUMMARY:
Systems Administrator is responsible for maintaining the computer systems of a stable, privately held, family-owned growing company of 250+.
Participate in an IT Team of 4 and reporting directly to the IT Manager.
Server management is a primary responsibility.
The Systems Administrator will be responsible for installing, maintaining and upgrading servers.
Responsible for ensuring the servers are backed up, and that the server data is secure from unauthorized access. Systems administrator will also often perform light programming (usually scripting, which involves writing programs to automate tasks).
EDUCATION:
Must have current MCSE Certification.
Have a 4 year degree in Computer Science or Management Information Systems (MIS), but not required.
Knowledge of business functions is also important, as is the ability to communicate with other employees in the company in both technical and non-technical roles.
To progress to more senior roles in the future, the systems administrator should have some knowledge of project management.
PMP Certification helpful but not required.
Advanced Degree is not required.
Outstanding Benefits, 401k and Quarterly Bonus Package!!!
To Apply Email Resumes With Cover Letter To: resumes@CareerBite.com
IT MANAGER – Ontario, CA
SUMMARY:
New IT Manager will be in charge of assessing and rebuilding an IT Team for a stable, growing, medium-sized, privately-owned manufacturing corporation with two locations nationwide, and plans to expand to six.
RESPONSIBILITIES:
Networking
◦Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.
◦Implements network security at the regional level as established by corporate Security Director.
◦Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.
◦Oversees the administration of the company's WAN.
Telephony
◦Manages and develops upgrades to the company's telephone system at the regional level.
◦Oversees all telephone changes, including routing for seating assignments.
Training & Lab Maintenance
◦Oversees the administration and maintenance of computer stations and software for company training programs and the Learning Studio and provides additional support if necessary.
Internal Systems
◦Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
◦Works with project teams to help implement Internal Systems.
Help Desk Administration
◦Oversees all help desk activities at the regional level.
◦Responds to escalated help desk issues.
◦Oversees the administration and maintenance of our tracking software.
◦Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
Asset Management
◦Builds and maintains vendor relationships and manages the purchase of hardware and software products.
◦Manages the purchasing of all software, hardware and other IT supplies at the regional level.
◦Ensures that company assets are maintained responsibly.
CAREER PATH CORE COMPETENCIES
Communication
◦Facilitates team meetings effectively.
◦Holds regular status meetings with team.
◦Keeps team well informed of changes within the organization and general Etensity news.
◦Effectively communicates relevant IT-related information to superiors.
◦Delivers engaging, informative, well-organized presentations.
◦Resolves and/or escalates issues in a timely fashion.
◦Understands how to communicate difficult/sensitive information tactfully.
◦Relays relevant IT-related information to the company in a timely manner.
Management
◦Initiates and implements improvements in all areas of IT responsibility.
◦Serves as main point of contact on all IT-related matters for the office assigned.
◦Responds/acts on upper-management direction .
◦Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.
PROFESSIONAL QUALITIES
Leadership
◦Challenges others to develop as leaders while serving as a role model and mentor.
◦Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.
◦Inspires coworkers to attain goals and pursue excellence.
◦Identifies opportunities for improvement and makes constructive suggestions for change .
◦Manages the process of innovative change effectively.
◦Remains on the forefront of emerging industry practices.
Teamwork
◦Consistently acknowledges and appreciates each team member's contributions.
◦Effectively utilizes each team member to his/her fullest potential.
◦Motivates team to work together in the most efficient manner.
◦Keeps track of lessons learned and shares those lessons with team members.
◦Mitigates team conflict and communication problems.
◦Plans and facilitates regular team activities outside of the office.
Internal Client Management
◦Manages day-to-day internal client interaction
◦Sets and manages internal client expectations.
◦Communicates effectively with internal clients to identify needs and evaluate alternative business solutions.
◦Continually seeks opportunities to increase internal client satisfaction and deepen client relationships.
ORGANIZATIONAL RESPONSIBILITIES
Innovator Development
◦Conducts effective performance evaluations and mentors those with less experience through formal channels.
◦Helps team execute career development plans.
◦Seeks and participates in development opportunities above and beyond training required by Etensity.
◦Trains other innovators and clients through both formal and informal training programs.
◦Encourages more junior Innovators to take responsibility for their development within the company.
◦Challenges fellow Innovators to progress toward their professional development goals.
Internal Operations
◦Suggests areas for improvement in internal processes along with possible solutions.
◦Leads internal teams/task forces
◦Approves team members' time and expense reports in a conscientious and timely manner.
◦Reviews the status reports of team members and addresses issues as appropriate.
◦Complies with and helps to enforce standard Etensity policies and procedures.
EDUCATION:
Must have current MCSE Certification.
Have a 4 year degree in Computer Science or Management Information Systems (MIS), but not required.
Knowledge of business functions is also important, as is the ability to communicate with other employees in the company in both technical and non-technical roles.
To progress to more senior roles in the future, the systems administrator should have some knowledge of project management.
Advanced Degree is not required.
Excellent Benefits Package!
Submit Resumes To: Resumes@CareerBite.com
TECHNICAL WRITER – Los Angeles, CA and NYC, NY
RESPONSIBILITIES:
Organize material and complete writing assignments; establish technical writing standards such as usage, maintenance and terminology
Edit, standardize or make changes to material prepared by other writers and/or within the organization.
Conducts interviews with various users and technical staff to gather data for documentation; Review published materials and recommends revisions or changes in scope, format, content and methods of reproduction and binding.
Interview production and engineering personnel and other material to become familiar with product technologies and production methods.
Observe operations processes and convert them into written procedures for the organization.
Represent organization in the writing of white papers for publication.
Arrange for typing, duplication and distribution of material; participate in the layout material for publication.
Analyze developments in field to determine need for revisions in previously published materials and development of new material; review manufacturer's products, and other data relative to operation, maintenance and service equipment.
QUALIFICATIONS:
2-years of related experience with working knowledge of technical publications; Bachelor of Arts degree in English, Communications or technical field, a plus but not required.
Leadership skills: ability to persuade, influence and lead colleagues; ability to apply situational leadership in the work environment
Communication skills: ability to communicate with quality, integrity and respect in a way that inspires others and encourages innovation and possibilities
Computer skills: working in a networked environment using a Windows.
Submit your resume to: resumes@CareeerBite.com (ref. Technical Writer in the subject)
DIRECTOR OF INFORMATION TECHNOLOGY - Orange County, CA/Los Angeles, CA
SUMMARY:
The Director IT manages the IT team including overseas IT/IS Team and demands of the IT department, including overseeing/directing the help desk, IT change requests, projects related to the JDE ERP system, hardware/network administration, and systems/application development. This person will be responsible for maintaining a reliable and highly focused, customer service oriented IT infrastructure in support of the business and ensuring successful completion of projects.
RESPONSIBILITIES:
- Administer and coordinate the company’s IT department in accordance with organizational policies and goals.
- Ensure the availability and integrity of the US, Asia Pacific, IT infrastructure.
- Provide leadership and direction to the IT team, ensuring high level performance, functionality, and customer service. This includes performance management, selection, training and organizational structure for the department.
- Monitor the health of the IT infrastructure to ensure maximum performance levels and is consistently reliable.
- Oversee maintenance of and enhancements to the IT infrastructure.
- Provide leadership in the configuration and proper use of the JDE system, monitor its health, and enforce best practices to ensure its continuous reliable operation.
- Manage IT projects, especially those dealing with JDE, in accordance with the IT Policies and Procedures.
- Develop and maintain a disaster recovery plan to restore critical IT functions if they should fail.
- Ensure that user accounts are maintained appropriately and modified, as necessary, in a timely manner.
- Gather and analyze information on our current operational procedures and develop recommendations on new and improved systems.
- Analyze the needs of the business and implement improved processes through the use of IT and related MFLEX Global IT Departments.
- Ensure that the IT department provides excellent, timely service in accordance with China IT policy.
- Attend Global IT monthly status meetings.
- Participate in Global IT weekly change control meetings.
- Provide on-call IT service, as needed.
- Document the Asia and US IT server infrastructure.
- Oversee Asia IT operations and support.
QUALIFICATIONS:
- Ten plus years experience working with and/or supporting JD Edwards One World or comparable business system – Oracle, SAP, etc. Five plus years at a manager or director level. Knowledge of JDE is critical.
- Proficiency with the JDE Distribution, Financials and/or Manufacturing modules (specifically Sales Order Entry, Procurement, Forecasting, Inventory, Shop Floor Management, Work Order Processing, Quality, MRP/DRP, Advanced Pricing, General Accounting, A/R and A/P)
- Excellent communications skills, as candidate will be interacting regularly with all levels of management as well as with end users. Bi-lingual, Mandarin/English verbal/written skills required.
- Disciplined work ethic and the type of personality that would thrive in an autonomous work environment
- Strong networking and network design experience with LAN/WAN/VPN
- Strong experience with EMC SAN or other SAN products
- Strong experience with Cisco firewalls and switches
- Strong experience with Budgets and IT infrastructure planning/design
- Strong experience with HP servers, blade servers, or comparable
HELP DESK SUPPORT
SUMMARY
The Help Desk Support receives requests for technical support and provides Level I support for computers,
printers, copiers, and phones as well as, will be responsible for regular computer maintenance and support.
RESPONSIBILITIES
- Identify, research, and resolve technical issues for end users. Documents resolution.
- Manage the phone system installs, updates, adds/removes/changes.
- Manage & support corporate printers and copiers (both within and outside of Citrix).
- Build and Manage Ghost images.
- Build new workstation configurations and deploy new assets.
- Install and configure software on workstations.
- Perform basic system administration, including backups, log monitoring, etc.
- Provide level I desktop support services for end users
- Monitor and manage Help Desk logs for all user-reported difficulties.
- Report system outages, incidents, and application problems as they occur.
- Provide assistance to management on operational issues as requested.
- Maintain Backup Tapes and Backup Library.
- Workstation upgrades and annual maintenance program.
- Maintain warranty services.
- Blackberry training and support.
- IT Department RMA’s.
- A/O support and maintenance.
- Dynamics support and maintenance.
- Perform other duties as assigned by the IT Director, IT Manager, Network Administrator, or Systems Administrator.
- Conduct training for end users and level 1 support. Responsible for documenting, updating and maintaining all training manuals.
- Cross-Train on all help-desk support with Systems Administrator.
You must have 2+ years experience in a help desk position within a Windows environment.
If you think you fit this description then apply to: resumes@CareerBite.com
No Recruiter Contact Please
Location: Southern California
JDE SUPPORT ANALYST
SUMMARY
The JD Edwards Support Analyst is responsible for providing daily production support, reporting, documentation and analysis of business
requirements and ongoing enhancements to the JDE One World system. Individual must demonstrate superior customer service and
support by providing timely information and responses to end user needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Daily support for functional users of JDE applications, specifically supporting Finance and Procurement users
- Responsible for managing customizations to the software including gathering business and technical requirements.
- Ensuring data integrity within JDE
- Configuration of JDE to fit current and future business processes
- Provide primary on-call support for JDE and related applications.
- Conduct user workshops and training sessions
- Prepare user test scripts and oversee software testing
- Recommend process improvements
- Prepare business process maps
- Participate in special projects and new implementations
QUALIFICATIONS
- 2-3 years experience working with and/or supporting JD Edwards One World.
- Proficiency with the JDE Distribution, Financials and/or Manufacturing modules (specifically Sales Order Entry, Procurement.
- Excellent communications skills, as candidate will be interacting regularly with upper management as well as with end users.
- Disciplined work ethic and the type of personality that would thrive in an autonomous work environment
- Bachelors Degree in Information Systems is strongly preferred
If you think you fit this description then apply to: resumes@CareerBite.com
No Recruiter Contact Please
Location: Southern California
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